Shopping on line can be easy, simple and save you lots of money. It can also take a lot of your time, frustrate you, and result in unwanted purchases. Now the same can be said for regular high street shopping, but with the vast opportunity presented by the Internet it will pay you to spend a few minutes reading this and understanding how to better optimize your Office Depot shopping experience:
1. Compare - without doubt the biggest advantage that the Office Depot offers shoppers today is the ability to compare thousands of Office Depot at a time. This is a great thing, but not necessarily all the time! Too much can be daunting at times so take advantage of the great comparison sites and where possible let them do the hard work for you.
2. Research - if it has been said it will be on the internet. Ignorance is no longer a justifiable reason for buying the wrong thing. Take the time to research in detail everything that you could possible want to know about
3. Testimonials - don't know anybody that has bought a Office Depot? Wrong! If the Office Depot is good the internet will let you know. Use the Internet as a friend and get testimonials before you buy.
4. Questions - Got a question about Office Depot then search the Forums, FAQ's, Blogs etc. Don't be afraid to ask .....
5. Reputation - Never heard of the company selling Office Depot? Don't worry, no reason why you should know every company in the world, but you know someone that does! Use the internet to find out what people are saying about Office Depot and build up a picture of their reputation for sales, returns, customer service, delivery etc.
6. Returns - still worried that even after all of the above your Office Depot wont be what you want? Check out the returns policy. There is so much competition now that someone, somewhere is bound to offer the terms that you are comfortable with.
7. Feedback - happy with your Office Depot then let people know, after all you are depending on others people input in your buying decision, so why not give a little back.
8. Security - check for the yellow padlock on the Office Depot site before you buy, and the s after http:/ /i.e. https:// = a secure site
9. Contact - got a question about Office Depot, or want to leave a comment then check out the sites contact page. Reputable companies have them and respond.
10. Payment - ready to pay for your Office Depot, then use your credit card or PayPal! Be aware of companies that don't accept them, there may be genuine reasons but given the huge amount of choice you have when buying online there is no reason at all not to buy via credit card or PayPal.
{{Infobox_Company | company_name = Office Depot|
company_logo = ]|
company_type = [Public company ({{nyse|ODP-->) |
foundation =
|
location = [Delray Beach, Florida|
industry = [Retailing|
products = [Office supplies|
revenue = {{gain--> $15.0 billion [US dollar (2006)|
homepage = http://www.officedepot.com/|
-->
Office Depot () is one of the world's leading suppliers of office products and services. The Company's selection of brand name office supplies includes business machines, computers, computer software and office furniture, while its business services encompass copying, printing, document reproduction, mailing and shipping.
The Company sells its products through multiple distribution channels, including over 1,000
office supply stores, direct mail, Internet websites, business-to-business e-commerce, and sales forces. Office Depot operates under the Office Depot, Viking Office Products, Viking Direct, Guilbert, TechDepot and 4sure.com brand names. An S&P 500 company, Office Depot generates revenues of over US $15 billion annually and has 52,000 employees worldwide. It is headquartered in Delray Beach,
Florida.
History
Office Depot was founded in Lauderdale Lakes, Florida (near
Fort Lauderdale, Florida) in
1986 by three partners: Pat Sher, Stephen Dougherty, and Jack Kopkin. Sher, the company's first Chief executive officer, died the next year from leukemia. Sher's estate donated the proceed of his life insurance policy to the help the fledgling company meet its payroll. Jeffrey Rodengen "Taking Care of Business: the First 20 years" ISBN 193202221 The company retained professional executive recruiters (so-called "headhunters") to find a replacement for Sher. David Fuente, formerly an executive with
Sherwin-Williams, was selected as the new chairman and CEO.
Fuente immediately launched an aggressive nationwide expansion program. To finance it, he arranged for an
initial public offering of stock in
1988. In
1991, Office Depot expanded to the West Coast region with the purchase of competitor Office Club. By
1993, it was operating over 350 stores in the U.S. and Canada. This acquisition moved Office Depot onto the national stage. Jeffrey Rodengen "Taking Care of Business: the First 20 years" ISBN 193202221 Mark Begelman, founder and president of Office Club, joined Office Depot as president and chief operating officer.
Office Clubs store were slated to continued operations under the Office Club brand and operate as a subsidiary of Office Depot. This was because Office Club operated under a "Membership format" (Similar to what is employed by Costco and Sam's Club) and the company was at first reluctant to part with that. Within a year of the merger, Office Club stores dropped the membership format and became fully assimilated with Office Depot. Jeffrey Rodengen "Taking Care of Business: the First 20 years" ISBN 193202221
The company began to run into problems in the late 1990s when many key North American markets became saturated with too many of the big three office supply chains: Office Depot,
OfficeMax, and Staples, Inc..
Later expansion and acquisitions
In search of new opportunities, Office Depot began to expand overseas to many more countries. In 1998, it launched its public Web site and merged with the catalog company Viking Office Products.In June 2003, Office Depot Inc. acquired Guilbert, formerly part of the Pinault-Printemps Redoute Group (PPR). With this strategic acquisition, Office Depot has doubled its presence in Europe to around 3 billion Euros and with this move confirms its European market leadership (Office Depot European headquarter is located in
the Netherlands -
Venlo).
During the
dot-com collapse in late
2000, the company's sales took a dive. Over 70 stores were closed and Fuente was reportedly forced out of his job as CEO; he was replaced by the head of the company's international operations, Bruce Nelson. On October 4, 2004, Office Depot announced that
Neil R. Austrian, former President of the National Football League, was succeeding Nelson as interim chairman and CEO. Succeeding Austrian was Steve Odland, formerly CEO of Autozone.
Private Brands
In addition to selling many nationally recognized
name brands, Office Depot sells products under several "home" brands, including:
- Ativa, for paper shredders, telephones and certain computer hardware components such as floppy drives and USB drives
- Break Escape, for coffee, snacks, and other break room supplies
- Castlebridge, for executive briefcases and portfolios
- Christopher Lowell, for office furniture, in association with the Christopher Lowell
- Foray, for pens, pencils, highlighters, correction tape, and other writing instruments, as well as CD cases.
- Furniture at Work, for office furniture
- Niceday, for most standard office supplies
- Office Depot brand, for most standard office supplies such as Staple (fastener)s, Ring binders, file folders, remanufactured ink & toner, etc.
- TUG, for school backpacks
- Worklife, for higher-quality presentation and résumé papers
Customer Incentive Programs
Ink Cartridge Recycling
Similar to other office supply chains, Office Depot has a program set up to encourage customers to recycle their used ink cartridges. Once per day, a customer has the opportunity to drop off empty cartridges for a discount on their purchase. Previously, a $2.50 discount was available towards the purchase of a new ink cartridge. Since February 12,
2006, the discount was increased to a $3.00 coupon which can be used towards any purchase over $3.00. As of July 27, 2007 you may redeem up to twenty-five cartridges a day and redeem up to 3 coupons per for any amount totaling more than the dollar amount per purchase.
Only inkjet cartridges that contain an internal printhead qualify for the program. This includes the majority of Hewlett-Packard and Lexmark produced cartridges as well as the Office Depot remanufactured brand version of those cartridges. It also includes a very limited number of newer
Canon Inc. cartridges. Cartridges that do not contain printheads do not qualify. Some cartridges contain electrical contacts that may be confused as being a printhead, but these contacts are only to allow communication with the printer for purposes of measuring ink levels or to determine whether or not the cartridge has expired. Most toner and toner/drum units can be recycled, but not those that are simply plastic toner containers such as many fax machine ink produced by Brother Industries and Panasonic. This program excludes ink tanks, such as almost all Epson brand inks.
Office Depot Worklife Rewards
On June 1,
2006, Office Depot launched the Worklife Rewards program which combined several benefits of the former "Advantage Reward" and current Star Teacher program. It offers 5% rewards on the total amount spent past $200 (excluding computers, monitors, UPS shipping and postage stamp purchases) in a three-month period, with no cap on the amount of rewards that can be earned. Office Depot brand ink qualify for a double credit 10% reward. Theoretically, if an individual spent $50,000 in a three-month period, they would earn $2,500 in rewards credits. The credits are issued on a store gift card. For Copy.Print.Ship services, 15% rewards are given on all purchases past $35.
Effective 1 September 2007 the Worklife Reward program will be issuing a return of 10% on all ink, toner, paper and Design-Print-Ship services, and 1% of all other qualifying purchases to members (excluding laptops, desktops, monitors, and TVs). There are no rewards granted for warranties, postage stamps, or other services. Unlike the previous pay-out period system, however, the member must exceed a pay-out of $10 before a gift card will be issued. Since there is this massive change, the accumulation period for points is no longer three months, but rather until a member gains enough points to receive a gift card.
Worklife members also receive exclusive coupons through postal mail and email as well in store savings on select items.
STAR Teacher Program
The STAR Teacher Program is specifically for educators and school administrators, and incorporates the benefits of the Office Depot Worklife Program. In addition to Worklife benefits, the STAR program also carries a 15% discount on copy center purchases in addition to the 15% reward for copy center purchases past $35. There is no longer a 5% discount on other items. There are also many events at the Office Depot stores for the teachers, including bi-annual Teacher Appreciation Breakfasts that offer free breakfast and giveaways for teachers.
5% Back To School Program
The 5% Back To School Program contributes a portion of a purchase to a local school as a store credit that the school may use to purchase Office Depot merchandise. Schools must register with the program to receive the store credit. Some merchandise does not qualify for the program.
Sponsorships
Office Depot previously owned the naming rights to an indoor arena in Sunrise, Florida. Called Office Depot Center from 2002 to 2005, it was subsequently renamed BankAtlantic Center.
Office Depot is the primary sponsor of the NASCAR
Nextel Cup #99 Ford Fusion, owned by Roush Fenway Racing and driven by
Carl Edwards.
Activities per country
Stores owned by and operated under the Office Depot name
- United States, established 1986
- Belgium, 1 location (2007)
- Canada, 33 locations (2006)
- France, 47 locations (2007) and a website http://www.officedepot.fr
- Japan
- Hungary
- Netherlands, 2 locations (2007)
- Puerto Rico, 2 locations (2007)
Stores operating with the Office Depot name under joint venture / license agreements
- Mexico Currently operating 111 stores.
- Israel, established 1994 Currently operating 34 stores.
- Panama Currently operating 3 stores.
- El Salvador Currently operating 3 stores.
- Guatemala Currently operating 4 stores.
- Costa Rica Currently operating 4 stores.
- Thailand Currently operating 13 stores.
- South Korea Currently operating 9 stores.
References
External links
- Office Depot
- Yahoo-Office Depot Profile
- Office Depot Racing
- Office Depot Netherlands
- Niceday, Office Depot brand in Europe
{{Infobox_Company | company_name = Office Depot|
company_logo = ]|
company_type = [Public company ({{nyse|ODP-->) |
foundation =
|
location = [Delray Beach, Florida|
industry = [Retailing|
products = [Office supplies|
revenue = {{gain--> $15.0 billion [US dollar (2006)|
homepage = http://www.officedepot.com/|
-->
Office Depot () is one of the world's leading suppliers of office products and services. The Company's selection of brand name office supplies includes business machines, computers, computer software and office furniture, while its business services encompass copying, printing, document reproduction, mailing and shipping.
The Company sells its products through multiple distribution channels, including over 1,000
office supply stores, direct mail, Internet websites, business-to-business e-commerce, and sales forces. Office Depot operates under the Office Depot, Viking Office Products, Viking Direct, Guilbert, TechDepot and 4sure.com brand names. An S&P 500 company, Office Depot generates revenues of over US $15 billion annually and has 52,000 employees worldwide. It is headquartered in
Delray Beach, Florida.
History
Office Depot was founded in Lauderdale Lakes, Florida (near
Fort Lauderdale, Florida) in
1986 by three partners: Pat Sher, Stephen Dougherty, and Jack Kopkin. Sher, the company's first
Chief executive officer, died the next year from
leukemia. Sher's estate donated the proceed of his life insurance policy to the help the fledgling company meet its payroll. Jeffrey Rodengen "Taking Care of Business: the First 20 years" ISBN 193202221 The company retained professional executive
recruiters (so-called "headhunters") to find a replacement for Sher. David Fuente, formerly an executive with
Sherwin-Williams, was selected as the new chairman and CEO.
Fuente immediately launched an aggressive nationwide expansion program. To finance it, he arranged for an
initial public offering of stock in
1988. In 1991, Office Depot expanded to the West Coast region with the purchase of competitor Office Club. By 1993, it was operating over 350 stores in the U.S. and Canada. This acquisition moved Office Depot onto the national stage. Jeffrey Rodengen "Taking Care of Business: the First 20 years" ISBN 193202221 Mark Begelman, founder and president of Office Club, joined Office Depot as president and chief operating officer.
Office Clubs store were slated to continued operations under the Office Club brand and operate as a subsidiary of Office Depot. This was because Office Club operated under a "Membership format" (Similar to what is employed by Costco and
Sam's Club) and the company was at first reluctant to part with that. Within a year of the merger, Office Club stores dropped the membership format and became fully assimilated with Office Depot. Jeffrey Rodengen "Taking Care of Business: the First 20 years" ISBN 193202221
The company began to run into problems in the late 1990s when many key North American markets became saturated with too many of the big three office supply chains: Office Depot, OfficeMax, and
Staples, Inc..
Later expansion and acquisitions
In search of new opportunities, Office Depot began to expand overseas to many more countries. In 1998, it launched its public Web site and merged with the catalog company Viking Office Products.In June 2003, Office Depot Inc. acquired Guilbert, formerly part of the Pinault-Printemps Redoute Group (PPR). With this strategic acquisition, Office Depot has doubled its presence in Europe to around 3 billion Euros and with this move confirms its European market leadership (Office Depot European headquarter is located in
the Netherlands -
Venlo).
During the dot-com collapse in late
2000, the company's sales took a dive. Over 70 stores were closed and Fuente was reportedly forced out of his job as CEO; he was replaced by the head of the company's international operations, Bruce Nelson. On October 4, 2004, Office Depot announced that
Neil R. Austrian, former President of the
National Football League, was succeeding Nelson as interim chairman and CEO. Succeeding Austrian was Steve Odland, formerly CEO of Autozone.
Private Brands
In addition to selling many nationally recognized name brands, Office Depot sells products under several "home" brands, including:
- Ativa, for paper shredders, telephones and certain computer hardware components such as floppy drives and USB drives
- Break Escape, for coffee, snacks, and other break room supplies
- Castlebridge, for executive briefcases and portfolios
- Christopher Lowell, for office furniture, in association with the Christopher Lowell
- Foray, for pens, pencils, highlighters, correction tape, and other writing instruments, as well as CD cases.
- Furniture at Work, for office furniture
- Niceday, for most standard office supplies
- Office Depot brand, for most standard office supplies such as Staple (fastener)s, Ring binders, file folders, remanufactured ink & toner, etc.
- TUG, for school backpacks
- Worklife, for higher-quality presentation and résumé papers
Customer Incentive Programs
Ink Cartridge Recycling
Similar to other office supply chains, Office Depot has a program set up to encourage customers to recycle their used ink cartridges. Once per day, a customer has the opportunity to drop off empty cartridges for a discount on their purchase. Previously, a $2.50 discount was available towards the purchase of a new ink cartridge. Since February 12, 2006, the discount was increased to a $3.00 coupon which can be used towards any purchase over $3.00. As of
July 27,
2007 you may redeem up to twenty-five cartridges a day and redeem up to 3 coupons per for any amount totaling more than the dollar amount per purchase.
Only inkjet cartridges that contain an internal printhead qualify for the program. This includes the majority of
Hewlett-Packard and Lexmark produced cartridges as well as the Office Depot remanufactured brand version of those cartridges. It also includes a very limited number of newer
Canon Inc. cartridges. Cartridges that do not contain printheads do not qualify. Some cartridges contain electrical contacts that may be confused as being a printhead, but these contacts are only to allow communication with the printer for purposes of measuring ink levels or to determine whether or not the cartridge has expired. Most toner and toner/drum units can be recycled, but not those that are simply plastic toner containers such as many fax machine ink produced by Brother Industries and
Panasonic. This program excludes ink tanks, such as almost all Epson brand inks.
Office Depot Worklife Rewards
On June 1, 2006, Office Depot launched the Worklife Rewards program which combined several benefits of the former "Advantage Reward" and current Star Teacher program. It offers 5% rewards on the total amount spent past $200 (excluding computers, monitors, UPS shipping and postage stamp purchases) in a three-month period, with no cap on the amount of rewards that can be earned. Office Depot brand ink qualify for a double credit 10% reward. Theoretically, if an individual spent $50,000 in a three-month period, they would earn $2,500 in rewards credits. The credits are issued on a store gift card. For Copy.Print.Ship services, 15% rewards are given on all purchases past $35.
Effective 1 September 2007 the Worklife Reward program will be issuing a return of 10% on all ink, toner, paper and Design-Print-Ship services, and 1% of all other qualifying purchases to members (excluding laptops, desktops, monitors, and TVs). There are no rewards granted for warranties, postage stamps, or other services. Unlike the previous pay-out period system, however, the member must exceed a pay-out of $10 before a gift card will be issued. Since there is this massive change, the accumulation period for points is no longer three months, but rather until a member gains enough points to receive a gift card.
Worklife members also receive exclusive coupons through postal mail and email as well in store savings on select items.
STAR Teacher Program
The STAR Teacher Program is specifically for educators and school administrators, and incorporates the benefits of the Office Depot Worklife Program. In addition to Worklife benefits, the STAR program also carries a 15% discount on copy center purchases in addition to the 15% reward for copy center purchases past $35. There is no longer a 5% discount on other items. There are also many events at the Office Depot stores for the teachers, including bi-annual Teacher Appreciation Breakfasts that offer free breakfast and giveaways for teachers.
5% Back To School Program
The 5% Back To School Program contributes a portion of a purchase to a local school as a store credit that the school may use to purchase Office Depot merchandise. Schools must register with the program to receive the store credit. Some merchandise does not qualify for the program.
Sponsorships
Office Depot previously owned the naming rights to an indoor arena in Sunrise,
Florida. Called Office Depot Center from 2002 to 2005, it was subsequently renamed BankAtlantic Center.
Office Depot is the primary sponsor of the NASCAR Nextel Cup #99 Ford Fusion, owned by
Roush Fenway Racing and driven by Carl Edwards.
Activities per country
Stores owned by and operated under the Office Depot name
- United States, established 1986
- Belgium, 1 location (2007)
- Canada, 33 locations (2006)
- France, 47 locations (2007) and a website http://www.officedepot.fr
- Japan
- Hungary
- Netherlands, 2 locations (2007)
- Puerto Rico, 2 locations (2007)
Stores operating with the Office Depot name under joint venture / license agreements
- Mexico Currently operating 111 stores.
- Israel, established 1994 Currently operating 34 stores.
- Panama Currently operating 3 stores.
- El Salvador Currently operating 3 stores.
- Guatemala Currently operating 4 stores.
- Costa Rica Currently operating 4 stores.
- Thailand Currently operating 13 stores.
- South Korea Currently operating 9 stores.
References
External links
- Office Depot
- Yahoo-Office Depot Profile
- Office Depot Racing
- Office Depot Netherlands
- Niceday, Office Depot brand in Europe
Office Depot - European Corporate -uk- ...Home
Contract based office supplies for medium to large businesses. Mail Order office supplies for small and home based businesses... More Information.. Existing Users log in..
Office Depot ISO9001
Quality Management System Standard ISO9001: Office Depot entered the UK in 1998, when it acquired Viking Direct as a wholly owned subsidiary.
Office Depot
Offering supplies, equipment, and products from furniture to computers.
Office Supplies
Office Depot - European Corporate -eucorp- ...Home
Shopping by businesses and consumers via mailorder, website and shops. info: Contract based office supplies for medium to larger businesses. info
Office Depot
Office Depot, Inc. Founded in 1986, is the world's largest seller of office products and an industry leader in every distribution channel, including stores, direct mail ... BSD ...
Office Depot
Office Depot
Office Depot, Inc. Founded in 1986, is the world's largest seller of office products and an industry leader in every distribution channel, including stores, direct mail ... ...
Office Depot
Office Depot - The world's leading supplier of office products